Services

Mission

The mission of Community Mediation Upper Shore is to provide accessible conflict resolution services through mediation, education, and training in order to promote respectful resolution of conflicts and disputes throughout Queen Anne's, Kent and Cecil Counties in Maryland.

Goals

Train community members who reflect the community diversity with regard to age, race, gender,  ethnicity, income and education to serve as volunteer mediators
Provide mediation and conflict resolution services at no cost or on a sliding scale
Hold mediations in neighborhoods/communities where disputes occur
Schedule mediations at a time and place convenient to the participants
Provide mediation at any stage in a dispute
Mediate community-based disputes that come from diverse referral sources, such as community organizations, police, faith-based institutions, courts, community members, government agencies, and the Center's outreach activities
Educate community members about mediation and conflict resolution
Maintain high quality mediations by providing intensive, skills-based training, apprenticeships, continuing education and ongoing evaluation of volunteer mediators
Work with the community in governing community mediation programs in a manner that is based on collaborative problem solving among staff, volunteers and community members
Provide conflict resolution services to community members who reflect the community's diversity with regard to age, race, gender, ethnicity, income, education and geographic location.

Who We Serve

Through a grant from the Maryland Mediation and Conflict Resolution Office (MACRO), CMUS services are available at no cost to participants. Anyone in a conflict in Queen Anne''s, Kent, or Cecil counties, Maryland may request our services.  Many CMUS cases are referred from the District or Circuit Court; many others are referred by agencies, churches, etc.; even more people come to CMUS after hearing about CMUS from a friend or colleague.